We offer Insured Worldwide Shipping for free!
This is our standard shipping for all orders.
We offer Express Shipping for a minor extra charge.
You can find the full shipping conditions here.
Our Premium Customer Service is unique
amongst retailers in offering returns and exchanges even on our line of high Quality Personalized Jewelry.
You may return new, unused items within 30 days. Refunds will not include shipping charges. Due to the fact that our items are personalized and custom made we will deduct a 30% restocking fee on returned items.
Make your Payment with Complete Confidence!
Our payment system has 2048 bit encryption and secure servers !
We accept all major credit cards, bank transfers, and payments made through PayPal.
Your credit card information is not processed through or stored on our servers, and no information is ever released to a third party.
In the unlikely event that you receive a damaged or incorrect product or if your product is damaged due to normal wear and tear, we have a Guaranteed Manufacturer’s Warranty.
In the unlikely event that you receive a damaged or incorrect product or if your product is damaged due to normal wear and tear, we will happily fix or exchange the item free of charge, or send you a full refund upon receipt of the returned package.
Please notify us immediately by E-Mail.
TERMS AND CONDITIONS
Respecting your Privacy is of utmost importance to us.
We do not sell, transfer, rent or trade your information to any third party.
By purchasing from EmilyHeart.com, you agree to the following full terms and conditions.
We are dedicated to providing the finest Quality products at the best prices accompanied with Excellent customer Support.We are committed to providing you with first-class service in a secure online environment.